Participate in or own iLine and DUV ALTA upgrades and installations.
Work with CEs and TSEs to own level 3 escalations, or work with Engineering to address issues identified.
Partner with engineering to review and address Top Field Issues.
Develop procedures to service new products.
Work with Manufacturing to develop procedures and participate in product integration and final test.
Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
Develop new procedures, Service Notices (SNs), and troubleshooting guides as required
Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), and Technical Support Engineers (TSEs).
Identify new parts that require to be stocked by AGS and work with them to recommend stocking levels and locations
Applicant should be familiar with some of the following:
Windows, Unix, Linux, and VxWorks operating systems
Troubleshooting electronics and understanding schematics
Use of oscilloscope, spectrum analyzer, and Time interval counters
Aligning UV and DUV laser and optics systems
Servo tuning
Environmental control systems (heat exchangers, pumps, PLCs, filters, purifiers)