Verint Sr Program Manager PMO 

Canada, British Columbia, Area F (McConnell Creek/Hatzic Prairie) 

751131305

Principal Duties and Essential Responsibilities:

• Lead complex programs through ideation, execution, and adoption
• Create visibility, alignment & clarity on strategic initiatives across the organization
• Track deadlines, deliverables, resources, action items, and timelines throughout programs and hold owners accountable for their commitments
• Identify dependencies and possible issues across teams, programs, or processes and make sure they are known, owned and mitigated
• Proactively drive change and develop the organization to be efficient, lean and cloud-oriented
• Define/evaluate/change processes and roll out new and updated processes to the organization
• Manage the process document repository
• Define and track KPIs for measuring the organization’s success and efficiency
• Work with Product Strategy/CloudOps/Support and Services to streamline the cloud delivery process
• Facilitate discussions to understand lessons learned

Minimum Requirements:

• Bachelor’s degree in Computer Science or related field
• 10+ years overall engineering experience including a minimum of 5 years of project and program management experience
• Proven experience managing programs, projects, operations, services and teams in matrix and global environments
• Excellent interpersonal skills with the ability to facilitate, debate and drive discussions across different locations and time zones
• Proven experience leading complex engineering initiatives, establishing new company processes and driving change management
• 5 years experience with strategic enterprise-wide projects requiring a big picture view such as large scale development projects and efforts to combine various domains into a unified solution
• Experience in Agile methodologies
• Proven experience providing visibility of project status through relevant and accurate information; developing & tracking projects/program plans and ensuring accountability at all levels
• Successful completion of Verint background screening process including, but not limited to, employment verifications, criminal search, OFAC, and SS verification and a credit check for travel related roles

MIN: 120K

MAX: 185K