Citi Group Customer Service Representative - Supply Chain Operations 

Hungary 

75066464

The(SCO) supports a crucial part of the end-to-end supplier lifecycle process, from supplier risk assessment, through payment. The SCO’s purpose is to ensure we manage our supply chain in an efficient and standardized manner through all stages of the supplier lifecycle, leveraging Citi’s scale to optimize the supply chain while ensuring rigorous controls.

What you will do:

• Troubleshoot invoice- and employee expense related problems via phone calls, emails and chat
• Support handling customer queries and complaints during exceptional cases or post mortem activities
• Maintain statistics on volume variation by product for an operational unit
• Communicate with diverse audiences through the exchange of information in a concise and logical manner
• Participate in process improvement initiatives and support the ongoing operational projects as a context ex

What we will need from you:

• 0-2 years of work experience - fresh graduates are welcome
• Fluent written and spoken English
• Intermediate command of MS Suite
• Proactivity
• Bachelors degree
• Communication skills - able to use various communication channels, shape their message in understandable and appropriate manner
• Work coordination, prioritization, time management

We are a development-focused organization. The above qualifications and skills are considered as primary assets for the position – but we do not pursue perfectionism: we look for capable colleagues and help them grow to excellence in their fields and positions.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work model)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Time Type:

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