Amazon Senior Business Intelligence Engineer Amazon Customer Service 

United States, Washington, Seattle 

750523647

Key job responsibilities
- Work with stakeholders to understand their needs and design reporting and automation solutions that will exceed expectations
- Build detailed understanding of CS processes and how they map to data
- Work with a variety of data sources and large data sets, extract data using efficient query development and provide a holistic and consistent view of the data
- Actively drive automation and scaling of data processes and create self-service tools
- Build knowledge of the latest tools and technologies to help deliver flexible and scalable solutions
- Partner with data engineering teams to adapt data infrastructure to requirements
- Actively manage the timeline and deliverables of projects, anticipate risks and resolve issuesA day in the life1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

- Experience managing, analyzing and communicating results to senior leadership
- Advanced knowledge of SQL, Python, and MS Excel
- Strong understanding of BI technologies and their application including database warehousing and dashboarding
- Advanced knowledge of AWS solutions such as EC2, DynamoDB, S3, and Redshift