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Walmart Senior Manager Technology Operations - Marketplace Risk United States, New Jersey 750161900
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What you'll do...
Primary Tasks:
This role will play a primary role in protecting the Walmart bottom line from numerous marketplace risks while enabling seller growth. You’ll be an owner of multiple processes, mechanisms and control layers that help protect Walmart.com from bad actors. You’ll be quickly iterating and testing ways to improve the customer experience, seller experience and financial bottom line.
Technology Landscape Awareness: Requires knowledge of: Understanding of technology strategy and its linkages to domain; Basic understanding of existing and upcoming systems, technologies and trends; Product technical information; Basic understanding of domain specific market standards; Basic understanding of methodologies and tools, processes, checkpoints. To get involved and provide support to technology/ domain stakeholders to solve complex issues (i.e. suggest what skills are needed, how does the technology impacts).
Develop business cases for projects with a projected return on investment or cost savings. Demonstrate deep functional knowledge of the business unit/domain. Translate business unit/domain requirements into projects, activities, and tasks and aligns to overall technology strategy. Serve as an interpreter and conduit to connect business unit/domain needs with tangible solutions and results. Participate in creating new processes and ways of working. Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Provides market insights to key stakeholders based on research gathered and business knowledge by communicating data insights and global marketplace trends affecting the business using various communication tools; providing guidance and advising on next steps based on insights, objectives, and research; proposing improvements; and promoting the application of insights to support other departmental and leadership decisions and goals.
Exceptional analytical, quantitative, and critical thinking skills.
Excellent written and verbal communication skills with the ability to champion products throughout the organization, including senior management and cross-functional group.
Structured and organized thinker who can drive analytical and technology related projects to completion with minimal direction; intense analytical ability, attention to detail and ability to deep-dive when necessary.
Hands-on, team player, that’s curious and excited to dive deeper into white space and drive impact.
Analyzes and ensures accuracy of information by creating, maintaining, and evaluating of data; comparing data with third-party information, budgets, or actual results; analyzing and researching risks or compliance concerns; analyzing financial data, key performance indicators, and metrics; evaluating trends and reviewing results for accuracy; utilizing financial models, plans, and tools; and conducting analyses for special and recurring projects.
Provides data-driven analysis and insights to help support business strategies by evaluating ongoing analytical needs; reporting data-based insights in a uniform manner; reporting on business strategies; collaborating with internal and external business partners to build a consistent and accurate strategy for using data-driven insights; and providing expert advice and guidance on the application of technology system best practices. Foster an environment that supports learning innovation and intelligent risk taking while exhibiting resilience in the face of setbacks.
Seek and implement continuous improvements through technology automation and encourages the team to leverage new digital tools and ways of working.
Adopts a holistic perspective that considers data analytics, tech system capabilities, customer insights, sellers’ insights and different parts of the business when making plans and shaping the team strategy.
Develops and deploy strategies to mitigate abuse risks, apply friction points, drive changes, policies, process, and signals based on seller trust via risk platforms.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
The annual salary range for this position is $108,000.00-$216,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Preferred Qualifications...
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