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Job Description:
About You:
You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace at which we build and operate Data Centers in India for Amazon Data Services India Private Limited (“ADSIPL”). You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.
About The Role:
As a Data Center Manager in ADSIPL, you will get to manage the world’s largest Cloud Computing Infrastructure in India. We encounter interesting, challenging & complex problems every day, being a technical manager in ADSIPL means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.
Your day job at ADSIPL will include (but not limited to):
· Managing and developing teams of high quality Data Center Technicians, providing both technical and leadership expertise and ensuring highest levels of performance.
· Maintaining existing co-located and in-house Data Centers in India
· Helping build and bring online new Data Centers in India
· Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
· Assisting & managing relationships with external vendors & contractors
· Liaising with internal teams & management groups at ADSIPL
· Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers in India
· Creating and maintaining metrics on all aspects of ADSIPL’s Data Centers in India and utilizing those metrics to drive positive changes
· Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
· 5+ years of relevant engineering experience managing large scale services, and at least 2 years building strong, successful technical teams
· High degree of organization and detail-orientation· Excellent written and verbal communications skills· Proven track record of success in delivering complex projects· Prior ownership of the operation of a mission-critical team and/or product · Ability to consistently deliver results despite competing priorities and distractions
Preferred qualifications
· Technical writing experience
· Prior project management experience
Mission critical facility experience alongwith leading teams
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