MSD Manager Site Reliability Engineer - HAI 

India, Telangana, Hyderabad 

748371867

Job Description

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Role Overview

• Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Responsibilities

• Design and implement monitoring solutions to ensure system reliability and performance metrics designed using observability tools / technology.
• Create and maintain Service Level Objectives (SLOs) and Service Level Agreements (SLAs) for Products and platforms.
• As a Site Reliability Engineer, you will work with the SRE team which includes Software and System Engineers who are custodians of the availability, scalability, and performance of the SaaS products. You will monitor platform architecture through automation and help the individual product teams to identify performance bottlenecks and recommend system enhancements.
• SRE engineers are responsible for ensuring underlying infrastructure is running smoothly.
• Develop automation scripts (using python or PowerShell) and tools to streamline operations and reduce manual tasks.
• Monitor resource utilization and plan for future capacity requirements before it hits thresholds.
• Implement infrastructure as code (IaC) practices using tools like Terraform, CloudFormation, or similar.
• Work closely with product development teams to ensure reliability is built into the software lifecycle.
• Advocate for operational excellence and best practices across engineering teams.
• Collaborate with the security team to implement security measures and ensure compliance with relevant standards.
• Identify and remediate vulnerabilities in the platform & participate in audits, reviews or remediations.
• Create and maintain thorough documentation for systems, processes, and operational procedures.

Technical Skills

• Moderate proficiency in programming/scripting languages (e.g., Python, Bash).
• Practical experience with cloud service providers (e.g., AWS / Azure).
• Experience with container orchestration tools (e.g., Kubernetes, Docker).
• Familiarity with monitoring and logging tools (e.g., Nobl9, Prometheus, Grafana).
• Experience with CI/CD practices and tooling (e.g., Jenkins, Github actions).
• Understanding of microservices architecture and distributed systems.
• Familiarity with Agile or Kanban or Scrum methodologies.
• Familiarity with RPA tools (uipath) would be added.

Soft Skills:

• Excellent problem-solving skills and the ability to troubleshoot complex / production issues.
• Strong communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
• A proactive mindset with a passion for continuous improvement.

Qualifications:

• Bachelor’s degree in computer science, Data Science, Information Technology, Engineering or a related field.
• 4+ plus years of experience with container orchestration tools (e.g., Kubernetes, Docker).
• Experience with CI/CD practices and tooling (e.g., Jenkins, Github actions). Power BI: Essential for the role, ThoughtSpot: Required for augmented analytics.
• Strong analytical and problem-solving skills, with an attention to detail.
• Communication: Effective communication at different levels, including supporting development work, hyper care, trainings, user onboardings, and requirements gathering with senior people.

What we look for:

Current Contingent Workers apply

Applied Engineering, Data Engineering, Data Visualization, Design Applications, Maintenance Management, Management Process, Reliability Management, Safety Management, Social Collaboration, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, Systems Integration, Testing

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.