Regional point person for escalation between end users and the global center team related to supplier enablement activities, including order collaboration, PO confirmation and invoice automation (electronic invoicing, PO flipping, etc.)
Resolve escalated issues with PO requests.
Regional point person for escalated help desk queries that are non-technical in nature
Manage regional supplier enablement requests.
Communicate supplier network portal connectivity information to supplier.
Support the development of training requirements and train suppliers in the enablement process.
Train supplier on supplier network portal tools, required formats and technical settings.
Inform Supplier on supplier network portal and Invoicing Responsibilities
Resolve supplier objections or facilitate policy exception for supplier.
Ability to analyze data, make recommendations to Manager to develop solutions
Your Experience
University Degree in accountancy or equivalent
2+ years of global P2P experience.
Experience in using Ariba’s PtP module and the supplier enablement process desirable but not required.
Analytics and problem-solving experience
Experience with Microsoft Office applications including Excel and PowerPoint.
Knowledge of SAP desirable but not required Knowledge of SAP will be an added advantage.
Experience for project participation will be a plus.
Good communication skills both written & verbal.
Smart and pick up quickly. Hands on approach with ability to work effectively individually and in a team environment.
Strong customer service orientation.
Analytical, detailed oriented, accurate with a sense of urgency to complete projects & meet deadlines.