Wix Senior Data Scientist - AI Chatbot 

Ukraine, Kyiv 

747259476

As a Senior Data Scientist on our Customer Care team, you’ll focus on improving our customer care user experience using AI-based technology. You'll develop state-of-the-art LLM-based chatbot solutions and knowledge management systems. In your day-to-day, you will:

• Develop and enhance LLM-based chatbot solutions and knowledge management systems

• Apply and fine-tune generative AI models to improve user experience and customer care efficiency

• Develop models for specific use cases like intent classification, ambiguity detection, retrieval re-ranking, etc

• Collaborate with cross-functional teams to integrate AI solutions within existing frameworks

• Mentor team members in AI techniques and best practices