JPMorgan Data Annotator Domain Architect Analyst 

United States, Ohio 

74601000

Job responsibilities

• Use subject matter expertise to contribute to team and stakeholder understanding of real world interactions, particularly within Wealth Management domain.
• Conduct research to assist with the team’s application of business definitions and concepts.
• Annotate and label data/content using annotation tools.
• Implement and improve annotation procedures to achieve consistent data labeling.
• Report and document issues with annotation tools and processes.
• Provide feedback for efficient labeling and to improve data quality.
• Conduct analysis of annotation edge cases.
• Contribute to the development of taxonomies and annotation guidelines.
• Use machine learning tools to identify patterns and trends in customer service call data
• Contribute to the team’s continuous learning mindset by bringing in new ideas and perspectives that stretch the thinking of the group.

Required qualifications, capabilities, and skills

• Experience with investment products and/or customer service within the financial services industry
• Bachelor’s degree in business or comparable discipline; or equivalent level demonstrated in relevant work experience.
• Excellent analytical and problem-solving skills and the ability to pay close attention to detail
• Experience in working with and analyzing large real-world datasets.
• Interest in machine learning and willingness to develop new skills in this area.

Preferred qualifications, capabilities, and skills

• Experience in Wealth Management
• Familiarity with industry annotation and labeling methods.
• Working knowledge of information and data retrieval.
• Previous experience in data annotation, data labeling, and/or quality assurance.