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What you will do:
Manage the financial performance, including tracking and reporting in regards to booking, margin, revenue, and sales forecasting from both partner and contractor relationships and internal delivery channels
Transform and enable services teams and partners to move from a single-solution focus to a multi-offering and solutions-oriented approach
Oversee and implement systems, policies, and processes to ensure standardization, optimization, and legal and fiduciary compliance
Plan, guide, and manage the deployment of new consulting engagements and marketing initiatives
Work with sales managers and sales account managers to promote the services in large and complex enterprise and corporate accounts
Be involved engaged through a two-ways approach with services sellers, receiving and providing constant feedback and be responsible for the overall quality of the services rendered to our customers
Embrace and implement global strategies and offerings aligned with Latam Services strategic directions
Scale the business to meet our 3-5 year strategies future strategic goals
Advocate value-selling and solutions-selling approaches
Ensure great connection between Consulting delivery team and Go To Market team
Be a speaker in large industry events to represent Red Hat Consulting Services
Manage associates in different LATAM countries & cultures
Establish trusted relationships with stakeholders from different areas across LATAM and Global (Sales, Legal, Finance, Operations, Support, Marketing, etc)
Drive revenue stream and cost control initiatives
Drive marketing initiatives to support the business evolution
Drive Community of Practices to foster collaboration and innovation across the teams
Be a Agent of Change to implement new structures or rebuild teams whenever necessary
Be deeply connected with market changes, seeking to take advantage of these movements and adapting the Consulting team to be a multidisciplinary and multicultural team ready for employment. i.e. Solution selling and LAER model
What you will bring:
15+ years of experience working in the IT professional services industry
8+ years of experience with people management and consulting practice management
Port-graduation or MBA in strategic Business Management, Sales management or similar courses is a plus
Customer Success proven experience or certification
Consistent record of growing a successful consulting business
Proven customer-facing and consultative skills
Technical background working as an IT professional to relate and earn credibility with the Consulting team
Business development and go-to-market experience
Sales or business development leadership and services management experience is a plus
Ability to deal with ambiguity in a fast-moving business environment
Ability to connect with regional and global teams to drive business strategy and execution plans
Excellent collaboration, communication, and persuasion skills
Good knowledge about subscription model, consumption model and adoption practices
Good knowledge about open source model and key Red Hat solutions
Good knowledge about Open Practice Library
Availability to travel to visit customers and internal teams across LATAM
Fluent in English, Spanish and Portuguese
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