Amdocs Software Engineering Specialist 

Australia, New South Wales, Sydney 

743988826

Responsible for the design, development, modification, debugging and/or maintenance of software systems deployed at client’s network. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process.

• Design, develop, modify and integrate complex infrastructure automation and deployment systems; Ensure code and configuration are maintainable, scalable and supportable; Use extensive knowledge & expertise of the Amdocs product/solution and technologies to support the direction of the infrastructure solution. Follow Amdocs software engineering standards, applicable software development methodology and release processes.
• Investigate, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software solution. Highlight risks and help mitigate them from technical aspects.
• Promote continuous improvements/efficiencies to the product life cycle and business processes by utilizing common tools and different innovation techniques and guiding the reuse of existing ones.
• Contribute to and support the automation of multiple parts of infrastructure and deployment systems, strive to improve and shorten processes to enable engineering and operations teams to work smarter and faster
• Contribute in meeting the SLAs and critical metrics as applicable for the account and unit - for example, responsiveness, resolution, software quality SLAs, etc. Ensure that assigned tasks are completed on time and that delivery timelines are met in accordance with the organization’s quality targets.
• Collaborate and add value through participation in peer reviews, provide comments and suggestions, and work with teams to achieve goals. Serve as the technical focal point with other teams to resolve issues.
• Provide professional support for the developed automations, respond to incidents to proactively prevent system outages and ensure environments availability to meet SLAs
• Internal/external customer's interface to improve the understanding of customer problems and verifies that an appropriate resolution has been applied.
• The team supports 24x7 production system and depending on the requirement needs to work on nights and/or weekends along with other team members.

• Experienced in CI/CD and MS domains: configuration management and/or automation tools, and/or continuous-integration tools (Jenkins, BitBucket, Nexus, and Kubernetes), and/or Continuous deployment knowledge on the most popular cloud computing platforms (Rancher, VMware, OpenShift, AWS, Azure), familiarity with several third party tools (Postgres, Cassandra, Helm, Groovy, Couchbase)
• Create, maintain, and evolve CI and CD pipelines for all different products, from pull requests to deployment and releasing.
• Monitoring pipeline behavior, defining solutions, detecting improvements, and implementing them.
• Advanced Scripting experience + IT experience in one of the common languages (Python, Shell, Groovy, Bash)
• Experience working with Agile Development process/environment and understanding of DevOps, CI/CD, and Git source.
• Deep understanding and experience in DevOps ecosystem and IT operation systems
• Strong understanding of software development principles and best practices.
• Experience with version control systems (e.g., Git) and collaborative coding environments.
• Knowledge of containerization tools like Docker and orchestration tools like Kubernetes is a plus.
• Hands on experience in build, release, deployment and monitoring of cloud-based scalable distributed systems
• Focus on innovation and GenAI related technologies.
• Strong Problem Solving and Analytical skills.
• Well-versed in RedHat or other Linux distributions.
• Exposure/knowledge to telecom solutions preferably PCRF, PCF, PCEF/GGSN, Online Charging System (OCS), mediation is an advantage

• The chance to serve as a specialist in software and technology.
• You will take an active role in technical mentoring within the team.
• We provide stellar benefits from health to dental to paid time off and parental leave!