In this role, you’ll work in one of our IBM Consulting Client Innovation Centres (Delivery Centres), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centres offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your primary responsibilities include:
- Evaluating and selecting appropriate tools to improve our teams’ productivity
- Building, automating, and releasing solutions on demand
- Leading and prioritizing backlog with guidance from Product Management, Engineering, Support/Operations
- Leading risks and resolving issues that affect release scope, schedule, and quality
- Interact with Client and Business team on requirement gathering and project
Required Technical and Professional Expertise
- Exp Level – 6+ Yrs Relevant Exp – 6+ Yrs
- Key Skills – Cisco UCCE, Read & troubleshoot SIP (voice) traces
- Preferred Skills : Unix, Aceyus, Splunk, OneSight, AppDynamics, Prognosis, Jira Role – DevOps/Production Support
Preferred Technical and Professional Expertise
- Excellent written and verbal interpersonal skills for coordinating across teams.