Philips Sales Analyst Salesforce 

United States, Colorado 

742983569

Sales Analyst, Salesforce

Sales Analyst, Salesforce

In this role you will support our CRM solution (Salesforce) and similar global business intelligence activities for Philips Integrated Therapy Devices (IGT-D). You will be responsible for the day-to-day administration of Salesforce, with the goal of streamlining and improving business processes for end users. You will perform activities for Commercial Operations and provide the field sales organization with timely and accurate analysis and support.

Your role:

• Assists in the configuration and implementation of business processes in Salesforce while adhering to best practice.
• Analyze, understand and translate business needs into technical configurations.
• Provide tier one support by identifying, logging, tracking, resolving and/or escalation of all incoming user issues and enhancement requests.
• Communicate regularly with users to support them in their role and provide information and training on new features and functionality to increase and retain adoption.
• Build and maintain reports and dashboards for various internal stakeholders.
• Understand data structure of Salesforce and other available data source.

You're the right fit if:

• You’ve acquired 3+ years demonstrated strong Salesforce configuration and administration skills, hands-on application configuration and development experience with Salesforce Lightning, Salesforce integration experience and advanced knowledge of Excel.
• Your skills include being a Certified Salesforce Administrator required, Advanced Administrator and/or Platform App Builder preferred.
• You have a Bachelor's degree (BA or BS) in a related OR equivalent experience.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
• You’re an expert at customer service skills, problem solving, data analysis, multi-tasking with a high commitment to accuracy and quality.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .

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US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

be provided for this position. For this position, you must reside in.