GE HealthCare Service Commercial Operations Specialist 

Turkey 

742688341

• Acting as information distribution center for the department: collect, consolidate and disseminate information from/to all the team members to ensure knowledge sharing and execution of function strategy
• Coordinate tendering process with logistics support for the sales team
• EKAP follow up and updates and inform related stakeholders
• Review the appropriate medical publications for tenders pertaining to GE Healthcare and applies to the Health Authorities for consideration to tender.
• Provide effective administration in support of tender production to minimize turnaround, maximize quality, business performance and customer satisfaction.
• Work with the Commercial Team and all related stakeholders as a team member to provide general cover as required supporting the overall sales activity.
• Receive all the information from the sales and pricing departments, prepare the contract for both private/public by taking into account all the legal parameters and all the necessary documentation & submit necessary workflows to get ready with contract signature
• Prepare offers for direct procurement, communicate with hospitals, take necessary steps to manage and follow up the entire process until the contracts are signed
• Proactively follow-up the contract status with the customer/account manager and update the sales tracker with most up-to-date information
• Share contract package with Business Operations for timely and accurate entry to the system
• Prepare Options & Upgrade (O&U) contracts and share order package with related stakeholders for timely and accurate entry to the system
• Provide effective administration in support of contract management in order to maximize quality, business performance and customer satisfaction.
• Support strategic imperatives (Growth, Simplification & Quality) and initiatives in order to ensure the fulfillment of business requirements and to optimize business performance
• Support Funnel Reviews & Pulse Checks
• Drive Sales processes simplification and best practices sharing.
• Follow up all work flow from receiving RFQ (request for quotation) until delivering products. Able to perform contract performance management activities.
• Ensure that the processes of the Quality Management System are implemented and maintained.
• Support the EHS program and the follow up (EHS contractor safety / EHS training fulfillments).
• Support funnel reviews for digital products with global teams
• Follow up the deinstalled devices with the sales team, and take any necessary actions to keep the system updated
• Create reports on topics required for commercial and sales teams (about EOSL & tenders & contracts situation etc..), share with relevant teams and support to take action based on results
• Keep the account manager-based IB list updated, tracking the account manager and device installation site changes and sharing the changes with the relevant teams
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area
• Resolve issues in situations that require commercial knowledge and judgment within established procedures.

• University degree in Business Administration or equivalent.
• 0-3 years experience in Sales Support/ Commercial Operations roles.
• High competency on MS Office tools.
• Advanced usage of Commercial Tools such as SFDC, Apttus, Service Max etc.
• Good presentation & communication skills
• Good business knowledge and understanding.
• Ability to articulate & build convincing arguments for internal staff.
• Good command of written and spoken English.
• High level of telephone and customer care skills.

• Reliable, responsive, attentive to detail.
• Action and result oriented.
• Initiative and self-confidence.
• Team player.
• Good time management and execution focus.
• Strong verbal and written communication

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.