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What you`ll do:
You’ll be part of the Data Quality Management team (DQM) which is responsible to maintain the meta data of all customer systems in various internal tool systems and enable the synchronization between them. The meta data is then used by automated procedures or reporting and is key for a scalable and smoothly running operations.
In your role as a Data Quality Manager – Asset Management, you will have touchpoints with several technical aspects of Data Quality. You will be responsible for managing and maintaining the accuracy and integrity of our Configuration Items. You will play a critical role in ensuring that all assets are properly identified, recorded, and synchronized across various systems and platforms. Your expertise in CMDB management and data synchronization will be essential in resolving complex issues and providing effective solutions to optimize e.g. the asset management processes.
The role includes the following:
• Data quality activities e.g. along the Asset Management process
• Audit related activities
• Feature requests and bug reporting to the development teams
• Master Data standards definition and design in our internal tools
• (CCIR, TIC, DED, Cloud Landscape Directory, …)
• The definition of KPIs and Reporting
• DQM Continuous Improvement
In your day-to-day you will:
• Alignment with various asset management streams
• Drive necessary process adjustments in case of data quality issues
• Technical enablement of new asset management requirements
• Pattern analysis of data issues (errors, missing data, …)
• 3rd Level Support for Asset Management & DQM issues
• Interaction with various development teams & Process/Procedure Owners
• The creation and tracking of development requirements until final implementation
• The creation of development bug reports
• The harmonization of KPIs along the Asset Management & Data Quality Management process
• Simplify management reporting
What you bring:
• Are you pro-active?
• You have the ability to inspire others and convince them to see opportunities instead of problems?
• You have strong problem analysis and resolution skills?
• And your English is excellent?
• Knowledge of SAP basis technologies, Network/Web technologies, LINUX based infrastructures, High Availability and Disaster Recovery
• 5-9 years of experience with background in Asset Management & Data Quality Management is a plus
• Knowledge in ITIL and Project Management methodology is a plus
• TOGAF certification is a plus
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