SAP SAP Utilities Service Cloud Business Process Principal Consultant 

United States, Texas, Houston 

741361411

ROLE REQUIREMENTS

You will define industry typical business processes and map customer processes to the related process levels. Furthermore, you will design the architecture based on process requirements, application, and system landscape. Finally, you will develop high-level roadmaps in conjunction with team members including the project manager.

Must have:

• A minimum of 7 years SAP consulting experience in the Utilities Industry with a focus on the IS-Utility Solution.
• Broad knowledge of the SAP IS-Utility Solutions and deep industry expertise (i.e. CRM, CX, Service Cloud, Sales Cloud, IS-U Integration).
• Ability to support a Design Success model to ensure our customer’s solution are using the “Fit to Standard” and “Clean Core” methodologies to ensure their long-term success.
• Extensive functional and/or solution experience with the ability to facilitate, implement, and support SAP’s products to enhance our clients’ business functionality and overall performance, while maintaining a high degree of customer satisfaction.
• Assist clients in achieving their Digital Transformation journey by leveraging S4HANA and helping define their strategic roadmaps.
• Provide our customers key insight and direction related to industry trends, best practices, and world-class solutions.
• Strong leadership skills with the ability to lead customer engagements at an executive level and manage teams within a project.
• Ability to provide thought leadership and resolve complex issues in escalated projects.
• Performance of feasibility studies, process design reviews and pre-sales support.
• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.
• Strong written, verbal communication and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences.
• Bachelor’s Degree – Master’s degree preferred but not required.

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Houston