Ebay Manager Data Science Analytics- Trust 

Canada, Ontario, Toronto 

740812118

What you will accomplish:

• Team Leader: Lead, mentor, and assist in the development of the data science and analytics team. The role will manage a team of high-impact, motivated data scientists.

• Drive Strategic Insights : Apply strategic, operational, and analytics processes to secure agreement for long-term solutions, influencing leaders across the Trust organization and fostering a culture of achieving goals.

• Analyze & Identify Opportunities : Conduct analysis of key issues to identify significant opportunities for improving customer experience and trust for buyers and sellers on the platform.

• Define & Monitor Metrics : Develop Key Performance Indicators (KPIs) to track the trust experience of users on the platform. Monitor these metrics to understand the underlying causes of metric movements.

• Accountability & Results : Define business objectives and measure progress in achieving results. Commit to goals and lead complex projects focused on enhancing customer experience, and delivering top- and bottom-line results for eBay.

• Cross-Functional Collaboration

What you will bring:

• Educational Background & Experience : BA/BS degree with 5+ years (or Masters/PhD with 3+ years) of relevant experience across at least two areas like Quantitative Research, Analytics, or Data Science

• People Management Experience : Experience leading teams of Data Scientists and Analysts

• Data Analysis Expertise : Skilled in recognizing trends and implications within data to support informed decision-making.

• Technical Skills : Proficiency in programming (Python/R) and data querying (SQL).

• Communication with Leaders : Ability to convey insights drawn from data to senior-level executives.

• Background in marketplace Trust, e-commerce, or technology companies; experience with NLP or LLM/GenAI is a plus. Flexible work arrangements and cross-regional collaboration are part of the role.