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Wells Fargo COO Global Operations Summer Internship - Early Careers 
United States, North Carolina, Charlotte 
740200731

18.08.2024

Global Operations Early Talent Program offers

Wholesale Operations:

  • Wholesale Operations delivers resources to provide critical support in maintaining relationships with corporate clients to facilitate their financial needs, globally. The organization manages financial transactions for businesses, institutions, and wealth management clients - ensuring efficient processing of securities transactions, cash transactions and loans. The team also manages the risk, regulatory compliance, and client service associated with these transactions. The businesses that make up Wholesale Operations include, Commercial Banking Operations, Wealth & Investment Management Operations, Corporate & Investment Banking Operations.

Shared Services Operations:

  • Shared Services Operations (SSO) delivers core operational functions to our customers that are common across Wells Fargo, along with transformation capabilities to our employees, utilizing a continuous improvement approach to achieve stronger controls, improved client experiences, and sustained efficiencies. The businesses that make up Shared Services Operations include, Business & Real Estate Services, Financial Crimes & Regulatory Operations, Operational Excellence, Payments, Payments Transformation, Quality Assurance, and the Shared Services Strategy & Transformation.

Consumer, Small & Business Banking Operations

  • Consumer, Small & Business Banking Operations delivers a broad set of operational processes supporting CSBB customers, including customer servicing, ATM management, cash vaults, print solutions, estate care, and various retail banking processes such as abandoned property, legal orders, account reconciliation, and account maintenance.

Consumer Lending Operations

  • Consumer Lending Operations delivers a diverse set of foundational operational, account servicing, and contact center services to customers who are utilizing personal loan, auto loan, home mortgage, credit card, or merchant services products. Consumer Lending Operations include, Home Lending Operations, Wells Fargo Auto Operations, Cards & Merchant Services Operations

Fraud & Claims:

  • Fraud & Claims delivers functions to proactively identify opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activity.

Ideal candidates for this role must have the following:

  • Ability to be a self-starter who proactively takes initiative, remains curious and has a genuine interest in learning and growth
  • Leadership skills
  • Effective verbal and written communication skills
  • Ability to take on responsibility and accountability
  • Demonstrated ability to navigate regular feedback, coaching, and mentoring during your program
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in dynamic enviornments
  • Strong analytical skills and ability to solve complex technical problems.
  • Ability to work in a fast paced, highly collaborative culture in both a face-to-face and virtual environment
  • A customer oriented focus

Summer 2025. 40 hour work week. Daily working hours based on business need.

Program Locations:

  • Charlotte, NC
  • Minneapolis, MN

In this role, you will:

  • Participate in formal early talent program and workshop initiatives
  • Review various assignments to become familiar with policies and procedures for which answers can be quickly obtained, related to low-to-medium risk tasks and deliverables
  • Receive direction from managers and exercise independent judgment while developing understanding of requirements for the supported area
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Take part in a range of team projects, tasks, and activities to expose you to various Wells Fargo businesses, supporting execution of strategic priorities and reporting
  • Work in various Microsoft products to create communication, gather data and story tell on outcomes, and organize priorities.
  • Develop partnerships, consulting, regulatory focus, risk assessment, data analytics, and other key competencies through classroom and on-the-job training
  • Engage in experiential learning on fundamentals of financial services
  • Contribute to process improvement, process enhancement, process mapping, automation and operational efficiency programs and projects.
  • Partner alongside various Operations teams on daily functions and responsibilities
  • Take part in non-business-related stretch assignments, i.e., DE&I, employee engagement, community service, etc.
  • Maintain contact with leaders at all levels of the organization including senior management, team members, individual contributors, and/or vendors.
  • Create presentations, and visuals to assist with documenting business requirements.
  • Complete assigned projects / tasks and prepare for relevant industry certifications as part of professional development

Required Qualifications:

  • 6+ months of work experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

DesiredQualifications:

  • Bachelor’s degree candidate with an expected graduation in December 2025 – May/June 2026
  • Experience using Microsoft Office suite of products
  • Knowledge and/or experience in the financial services industry
  • Demonstrated interest and/or experience in manipulating data and reporting, data visualization, and/or data insights
  • BA/BS degree with an interest in any of the following: Business Administration, Business Intelligence, Finance, Economics, Engineering, Statistics, Technology, Communication, Accounting, Mathematics, Analytics, Physics, Political Science, Pre-law, Government, Policy and Management, Computer Science, Management and Risk Management or related business field
  • Data analytics, including experience in SQL, PowerBI, JIRA, SharePoint, and/or Tableau
  • Experience in Agile methodology

Job Expectations

  • Ability to travel 10% or more of the time

Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. After submitting your application, please monitor your e-mail for future communications.

HOW TO APPLY

31 Oct 2024


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.