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Sofia, Bulgaria (3 days per week office attendance is mandatory)
around 20 hours per week
6 months
About the Role
We’re looking for a proactive, strategic, and creative intern to help improve our End User Feedback Program. As an intern, you’ll work closely with different teams to analyze, synthesize, and present user insights that will directly shape how we improve our products and services. This is your chance to use your critical thinking skills and creativity to turn raw feedback into actionable insights.
Your Responsibilities
-Identify and implement process enhancement workflows, advocating for best practices
-Organize and synthesize input from all lines of business into clear, actionable insights that are easily understandable and relevant to stakeholders
-Create and maintain detailed reports and summaries of findings
-Drive creation of an executive-level summary of feedback findings, highlighting key themes, challenges, and outcomes for broader company distribution
-Identify new, creating ways to showcase user feedback and improve the reporting loop. Help design scalable processes for gathering and analyzing information
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