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Apple Service EPS Engineering Product Specialist United States, California, Sunnyvale 739559630
18.11.2024
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Description
The role will be to deconstruct FG BOMs and translate them into a reconstructed bill of material. Design BOMs and support analysis to figure out lowest cost, ease of assembly or field replacement, and ease of supply requirements. The role requires engineering principles to develop a bill of material information and ensure the supply of necessary data, coding, and attribute information to populate multiple systems and setups globally. This includes part and BOM development, product/part offerings, warehouse receiving, fraud protection, compliance, and projects. The role builds, tracks, and routes ECRs, ECOs, and MCOs within an Agile environment. This role requires critical thinking when approaching problem-solving to drive rapid resolution to escalations related to areas of responsibility, minimizing customer impact, and enabling smooth supply chain operations. The role is a critical team member in various projects involving Material Data Management to review material setup within the transaction systems and perform updates based on regional strategy changes, audits, and troubleshooting. Collaborate with other departments and regional contacts to investigate and resolve regional compliance requirements that impact service product setup. Develop and maintain product compliance-related procedures to ensure uniformity and consistency in the product setup.
Minimum Qualifications
- Excellent writing and communication skills
- BOM structuring and engineering-related principles, practices, and procedures
- Effective at working independently as part of larger, cross-functional teams with little formal guidance
- Takes initiative to investigate and resolve complex BOM setup and strategy support issues
- Flexible to handle directional changes and proficient at leading multiple projects at once
- Performs well in a fast paced, and sometimes ambiguous environment
- Approaches problem-solving with an analytical lens; must be able to analyze issues, including large data sets, to resolve root causes and recommend solutions
- Ability to quickly identify trends and then document, investigate, escalate, track, and resolve issues
- Ability to stay current with the latest processes, procedures, and technology
- Project management skills, organized, including the ability to establish project plans, track open issues, communicate project updates, and manage deadlines independently
- Skilled in SAP, Agile, Excel (Tableau +)
- BA or BS degree or five years of equivalent experience
Preferred Qualifications
- In-depth understanding of BOM structuring and engineering-related principles, practices, and procedures
- Develops relationships quickly and works well with large extended teams
- Outstanding soft skills
- Excellent self-starter who possesses exceptional time management skills and has great attention to detail
- Dedication to identifying and communicating innovative ideas to improve processes and performance
- Database and scripting experience +
- Skilled in Tableau, SAP, Agile, Excel
- Advanced degree and 3+ yrs of experience
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $111,400 and $167,100, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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