GE HealthCare Systems Integration Engineer 

United States, Wisconsin 

738903492

Responsibilities

• Manage a lab containing a large number of AW stand-alone systems (Servers & Workstations) across MI, CT, MR, and Interventional
• Maintain systems via regular load-from-colds, platform software updates 2-3x/yr, application software updates 3-4x/yr
• Troubleshoot software issues, networking issues, hardware issues, spare parts repair, and perform general hardware maintenance
• Ensure all systems are specified to support various software releases, IP addresses are provided to authorized users, log-ins are provided/maintained appropriately
• Prepare servers for shipment to various non-GEHC sites including, but not limited to, field applications training, product evaluations, conferences, academic courses, customer demos, etc.
• For external uses, set up user accounts, specify appropriately sized system based on number of users, load appropriate software licenses and releases given mix of event or training content
• Load and ship systems within North America working with FedEx, DHL, Champion, and Waukesha shipping bay teams
• Coordinate laptop configurations with AW Servers prior to shipping to external events
• Help with internal purchases by placing purchase orders with suppliers and accepting delivery of equipment, loading software onto systems, and installing across Waukesha-area office locations
• Receive product back from external events including documentation closure, cleanse disc drives, and restore to full working function, ready to deploy for next external event
• Configure and maintain licensing tools for multiple products (AW, AW Server, CT, MR, MI, Interventional)
• Troubleshoot licensing tool issues as they arise
• Support AW & CT Service Engineering teams by participating in service validation, service dry runs, service procedure sanity testing, and providing feedback to engineering

Required Qualifications

• Bachelor’s Degree in Engineering or equivalent technical field
• Minimum 4 years experience in engineering, service, or other technical field
• Technical skills to troubleshoot hardware, software, or networking problems
• Ability to lift up to 45 pounds overhead without accommodation

Desired Characteristics

• Excellent technical skills
• Strong analytical and process skills
• Master’s degree in Engineering or related field
• Experience with Imaging software
• Experience in Imaging field services and/or remote service
• Experience managing a lab of servers and workstation computers
• Team oriented – ability to motivate and work well with diverse, global and cross-functional teams
• Act with urgency – ability to deliver critical shipments on time
• Attention to detail – takes care to ensure all IT details are accurate
• Self-starter – able to work independently / autonomously