Leads and manages the enterprise infrastructure of Branch banking network printers, faxes and scanners ensuring applications meet performance, security and reliability standards
Develops and maintains a product roadmap ensuring alignment with strategic objectives
Leads product planning and review sessions ensuring clear communication of product vision and progress
Oversees the lifecycle of windows applications, patches and enhancementsin collaboration with development and operation teams
Provides technical support and guidance to users and internal teams
Designs, implements and maintains windows based systems and infrastructure
Performs system administration tasks including configuration, monitoring and trouble-shooting
Develops automation scripts using Powershell to streamline processes and improve efficiency
Stays updated with the latest windows technologies and industry trends to recommend improvements
Serves in a leadership role for multiple technical teams and collaborates with others within the function
Contributes to decisions that influence staffing, budget and relevant profit and loss
Required qualifications, capabilities, and skills
Formal training or certification on infastructure engineering concepts and 5+ years applied experience
Experience in managing complex enterprise printing infrastructures
Experience deploying software and patches in highly regulated environments
Proefficient in (Powershell, Java, APi's, SDLC, pipelines, GIT and Agile methdology)
Experience with Active Directory, Group Policy, DNS, DHCP and other Windows Networking Services
Knowledgable of virtualization technologies, cloud platforms, hybrid environments and security best practices
Experience managing vendor relationships and budget
Strong strategic thinking and problem-solving skills with the ability to make data driven decisions
Excellent communication and relationship building skills in collaborating effectively with stakeholders at all levels
Ability to guide and coach teams on approach to achieve goals aligned to strategic initiatives
Strategy and planning experience
Preferred qualifications, capabilities, and skills
Exposure to managing budgets
Technology Experience with various printer systems in a large Banking or financial institution