Honeywell Sr Cust Exp Specialist - portuguese 

Mexico 

737688561

KEY RESPONSIBILITIES:

• Collaborate with cross-functional teams to identify operational gaps and develop solutions to address them.
• Implement best practices and standard operating procedures to streamline processes and improve efficiency.
• Analyze customer feedback and data to identify trends and areas for improvement.
• Develop and implement training programs to enhance the skills and knowledge of the customer experience team.
• Provide regular updates and reports to senior management on the progress of operational excellence initiatives.
• Process invoices, sales orders, purchase requisition in the ETR
• Analyze information regarding booking package according to Honeywell Policies

• At least 1 year of experience in Customer experience, customer service, logistics
• Advanced proficiency in Portuguese
• Advanced or intermediate English skills (conversational)
• Strong analytical and problem-solving skills.
• Excellent project management and organizational skills.
• Ability to collaborate and influence cross-functional teams.
• Excellent communication and presentation skills.
• Proficient in data analysis and reporting tools.

• Bachelor’s degree in business administration or a related field
• Strong leadership and team management skills
• Ability to work in a fast-paced and dynamic environment.
• Innovative and solution-oriented mindset.
• Excellent interpersonal and relationship-building skills.
• Continuous learning and self-development mindset.n

• JOB ID: HRD235320
• Category: Customer Experience
• Location: Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
• Nonexempt