Intuit Staff Business Systems Analyst - Places 

United States, California, San Diego 

737540412

In this demanding and fast-paced role, you will represent Places in the identification and delivery of technical solutions that enable operational efficiencies and provide great workplace experiences. You will be responsible for developing use cases and requirements from the employee and business perspectives, identifying the upstream/downstream impacts, understanding technical internal and vendor product capabilities and system enhancements that are scalable and sustainable long-term, while considering existing system architecture, design decisions, processes, and risks. You will partner with stakeholders, vendors, and technology partners to identify, scope and prioritize technology solutions, develop and maintain a Places’ technical product delivery roadmap, and drive implementation efforts.

You will also be responsible for contributing to large cross-functional initiatives and implementations that enable us to create amazing workplace experiences for our most important asset – our people.

• Bring a Day 1 mindset to identify and explore new opportunities for leveraging technology to optimize the Places team and/or employee workplace experience, and collaborate with cross-functional teams to ensure scalable, repeatable, and effective implementation of those new technical solutions
• Collaborate with business leaders and process owners to identify gaps between existing and proposed capabilities for which technical solutions are needed, and drive plans to prioritize and address those gaps.
• Leverage technology expertise to identify and solve complex business problems, ensuring that end-to-end thinking is employed and solutions meet the expectations of the customer and Intuit.
• In collaboration with Places’ technology partners and Places’ leaders, manage the end-to-end Place’s technology infrastructure by capturing technology requests, assessing impact, developing an implementation roadmap for enhancements and changes, and clearly communicating roadmap progress to stakeholders.
• Perform business analysis, gather, develop and craft clear business requirements on behalf of the business, foundational to all technology projects.
• Develop and drive the overall project delivery plan and op mechs with a cross-functional implementation team, managing against deliverables (including SOWs, change management), assuming responsibility and ownership for issue resolution, and contributing to build, test, and execution work as needed.
• Establish clear operating mechanisms and cadence to effectively communicate program/project information, including progress, decisions, data metrics, priorities and relevant project/intake information to varying levels of stakeholders, including senior leadership, with little guidance needed.
• Create documentation artifacts such as Systems Architecture (Current vs Ideal State), Process Flow Charts, Project Plans, and Test Plans

• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
• 10+ years of relevant experience in systems architecture, systems analytics, technical program management, and/or product management.
• Experience with facilities management, physical security operations, and/or real estate planning systems preferred.
• Expertise in system design, architecture, implementation project management, testing and handover.
• Advanced understanding of analytical tools and applying technology solutions to address business problems and drive business strategies with cross-functional teams to deliver scalable solutions.
• Proficiency in ServiceNow platform, MS Office, Google Suite and Smartsheet preferred