JPMorgan Infrastructure Engineer III- SRE 

United States, New Jersey, Jersey City 

735968142

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard capacity process applications
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Considers upstream/downstream data and systems or technical implications
• Manages making significant decisions for a project consisting of multiple technologies and applications
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years of applied experience
• Current knowledge of telephony PBX environments, dial plan schemes, trucking, reporting of usage and capacity metrics.
• Hands-on experience in application architecture and design patterns (hands on experience with Sonus/Ribbon SBC / Kandy Link, CUCM, KANDY, etc.)
• Industry experience in Information Technology with a specific emphasis on SIP Networks and interoperability with blended technologies, including integration into desktop solutions.
• Adept knowledge in VoIP transport, such as H.323, SIP, call admission and control mechanisms, integration of cross platform technologies, centralization of call processing and network policy enforcement
• Working experience with protocols such SIP, H.26x, WebRTC, SIPREC, Networking Routing Protocols, etc.
• Knowledge of one specific infrastructure technology and basic programming languages or database management systems (Python, Shell, Java, Python)
• Working knowledge on Monitoring Tools such as Splunk, Netcool, SevOne, Empirix.
• Basic to intermediate knowledge on ITIL, DevOps and Site Reliability Engineering methods and/or hands on experience.
• Excellent verbal, written and presentation skills. Proficient automation knowledge
• Experience in a large global enterprise using Agile methodology in a DevOps environment supporting telephony technology on virtual and cloud server platforms.

Preferred qualifications, capabilities, and skills

• Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or system performance assessments
• In depth understanding of SIP Protocol, Session Border Controller
• Ribbon SBC / Kandy Link / Telecom Carriers /
• Cisco Call Manager / Cisco UCCX / Unity Connection
• Experience with Linux OS, commands
• Scripting -- Power Shell / Python / BASH