JPMorgan Associate II - Asset Owner Operations Service Delivery 

United States, Massachusetts, Boston 

735840867

Job Responsibilities

• Review Global Distributed Operating Model Management
• Continue daily contact with our clients and their outside administrators/advisors
• Participate in periodic client meetings
• Be Responsible for issue management, escalation and remediation
• Coordinate client requested changes to operating model and reporting
• Ensure successful delivery of client reporting
• Assist with accounting queries related to the financial reporting/audit process (including but not limited to query management and resolution)

Required qualifications, capabilities, and skills

• Six plus years of experience in Operations fund operations
• Ability to be effective in a global operating environment and a matrix management organizations
• Exceptional leadership and staff development skills with prior team management experience
• Excellent communication, influencing and negotiation skills with the ability to develop and maintain collaborative relationships both internally and with external clients
• Analytical skills, problem solving, good critical thinking and decision-making skills
• Experience working across multiple business areas and/or functions to deliver results
• Expert use of Microsoft Project, Word, Excel, PowerPoint, Visio

Preferred qualifications, capabilities, and skills

• Strong communication (verbal and written), interpersonal and client service skills with attention to detail; executive presentation skills
• Ability to work independently and in a team environment with the ability to multitask in a fast paced environment
• Relationship building skills - develop partnerships to drive results
• Strong multi-tasking and negotiation skills
• Experience preferably in client-facing roles with strong technical skills including accounting fundamentals and theories