NICE Tech Manager 

India, Maharashtra, Pune 

733829034

So, what’s the role all about?

• This role is about deriving results, achieving goals for the group and product.
• We are looking for Tech Manager who can lead and coach development teams, fostering a collaborative environment to provide technical leadership to achieve project goals.
• Empower team members to make technical decisions, instill sense of ownership and self-organize.
• Responsible for productivity and quality objectives for respective teams.
• Work closely with team members and provide technical guidance and solve the problem related to design, implementation, process, do hands on where required.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Manage all aspects of the team such as hiring, reviews, mentoring and promotions

How will you make an impact?

• Ensure the sprint and release commitments are met on time and high-quality software packages.
• Perform sprint wise planning and development of short, medium, and long-term plans to achieve strategic objectives. Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks.
• Prioritize, assign and manage activities and projects in accordance with the R&D departments goals and objectives.
• Provide worldwide support to our customers.
• Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload.
• Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization.
• Identify and address roadblocks that hinder team productivity, including organizational obstacles, resource constraints, and dependencies.
• Collaborate with other departments to remove impediments that require cross-functional support.
• Work with the line of business to define the product roadmap and strategy.
• Review technical designs and architecture to ensure quality, scalability, and maintainability
• Manage all aspects of the team such as hiring, reviews, mentoring and promotions

Have you got what it takes?

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
• 13+ years of experience in Software development for software application deployed on cloud environment (AWS).
• At least 3 years' experience in managing multiple scrum teams of software developers of different experience range (Freshers to 12+ years). Frequent operational liaison with Product managers, program managers, peer Technical managers, Architects for software deliveries.
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
• Experience developing and supporting multi-tenant cloud-native software delivered secured Software-as-a-Service (SaaS).
• Experienced in software technologies such as Java, spring boot, Angular.
• Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance.
• Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.
• Familiar with Quality targets and SLAs for SaaS applications.
• Experienced with public cloud infrastructures and technologies such as Amazon Web Services (AWS).
• Demonstrated ability to deftly influence others, especially in sensitive or complex situations.
• Deep experience with agile software development techniques and pitfalls.
• Excellent communication skills, problem-solving and decision-making skills.

Director
Technical & People manager