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Job Scope:
The Client Remediation – Data Analyst, accomplishes results through the management of professional team that Integrates subject matter and industry expertise within a defined area. The candidate is expected to contribute to standards around which others will operate and would require to develop in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. The candidate should possess communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and Regulators. He/She has responsibility for volume, quality, timeliness, and delivery of end results of an area. May also have responsibility for planning, budgeting, and policy formulation within area of expertise. Involved in short-term planning resource planning. Indirect responsibility of a cross-functional team to identify and validate client population analytics for issues requiring client remediation and remuneration.
Responsibilities:
This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering
Responsible for routine operational or administrative work
Day-to-day actions are focused on administering defined procedures, analyses and report preparation
Individuals will have their work thoroughly reviewed and checked by more senior incumbents and will have limited contact outside their immediate area
Daily deliverable of routine and defined outputs, while at the same time developing knowledge of the broader context in which the work is being performed
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
At least 5-8 years relevant experience
Ability to think strategically and the ability to engage resources outside of their direct control to achieve objectives
Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.)
Big data and machine learning experiences are (R, Python etc.) a plus
Tools and Platforms:
Business Analysis, Requirement Gathering, Data Analysis
Exposure in SAS, SQL, RDBMS
Proficient in MS Excel, PowerPoint, and VBA
Jira, Bitbucket
Domain Skills:
Good understanding of banking domain and consumer products (Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.) is preferred
Other Info:
Education Level: Bachelors/University degree or equivalent experience/ Engineering/ MBA from a premier institute
Overall experience of 5-8 years with experience in Data Analyst role.
Experience in Banking Industry is a plus
Job Category: Decision Management
Schedule: Full-time
Working days: Hybrid - Minimum 3 days in office in a week.
Shift: Regular Local Working Hours (aligned with NAM working hours)
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Time Type:
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