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Wells Fargo Operations Processor - Permanent United Kingdom, England, City of London 732963109
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About this role:
The core responsibilities of the Operations Processor are to ensure all Treasury activities including payment processing and forecasting requirements across EMEA are undertaken in an accurate and timely manner.
As a subject matter expert, your responsibilities will include handling invoicing, cash management, participations, treasury operations, and funding activities. You will also be involved in evaluating current processes, identifying automation and simplification opportunities, and leveraging Global Operations knowledge.
In this pivotal role within Operations, you will be instrumental in decision-making, resolving frontline queries, building relationships, and collaborating with various departments within CDF EMEA (Risk, Commercial, Controllership, IT). Furthermore, you will serve as the primary contact for audits and business process mapping initiatives, demonstrating a thorough understanding of the operational landscape.
In this role, you will:
Ability to perform all funding, forecasting & customer bank account management activities.
Be seen as subject matter expert being able to resolve queries from front line partners or external banking partners.
Main point of contact for internal & external audits, control testing by internal stakeholders, and Business Process Mapping activities.
Raise concerns, improvement ideas, establish clear actions & follow ups.
Identify training and process improvement needs to further enhance the internal and/or external customer experience ensuring accurate & timely processing and query resolution. Escalating internally & cross functionally as and when required.
To identify and drive process simplification.
Ensure processes are executed and maintained in line with regulatory and WF standards at all times and ensure that records are maintained to the highest standard.
Maintain and ensure adherence to Standard Operating Procedures and Business Continuity Planning to ensure that procedures are updated to reflect operating practices.
Work with other departments, including Commercial, Risk and Controllership to maintain and improve awareness and understanding of the Operations requirements.
Required Qualifications:
Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Attention to details, problem solving attitude, strong organisational skills, improvement mind set, proactive in identifying improvement & efficiency opportunities.
Knowledge of payment processes would be beneficial, but not essential.
Ability to work under time pressure.
Ability to work independently and as a wider Team Member with minimal supervision.
Ability to make decisions within the agreed boundaries with minimal supervision and communicate effectively with internal and external customers – a strong team player.
Able to display a positive attitude and flexible approach to assigned tasks with a desire to learn and grow within the organisation.
The ability to establish strong partnerships at all levels and the ability to influence key stakeholdersinternally/externally.
Strong knowledge of MS Excel including ability to create pivot tables to manage and analyze data is essential.
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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