Citi Group AVP Operational Risk Sr Analyst Hybrid 

Malaysia, Penang, George Town 

73129041

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’sorganization oversees risk-taking activities and assesses risks and issues independently of the front line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

.provideyou with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Operational Risk Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:

• Prepare regular, ad-hoc and time-sensitive analytics, visualizations and reports to the risk managers, with close collaboration with risk managers in the area of expertise.

• Centrally acquire all data related to Operational Risk while ensuring data quality, completeness, consistency and timeliness of the end results.

• Provides regulatory risk project management support (business requirements, analysis and testing) for delivery of regulatory solutions.

• Performs business analysis to respond to regulatory and business questions.

• Performs data analysis to monitor and track data quality and completeness of data.

• Drives positive change and innovation through the organization, using advanced technology methods like Machine learning, Data analytics, Natural Language processing.

• Performs end-to-end process analysis to identify gaps, process solutions to increase efficiencies with a balance of appropriate controls

• Provides Project Management of various deliverables for ORM tools.

• Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

• Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

• Provides governance and oversight may include (not limited to) technology operational risk, risk for example.

• Evaluates the control environment by ensuring appropriate controls are in place.

• Coordinates audits, examinations, and deliverable requirements from internal and external reviewers by supporting coordinating activities.

• Ensures project completion, special assignments, and other ad hoc activities as required.

• Ensures the Operations Team is in compliance with all regulatory policies and procedures.

• Additional duties as assigned

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-6 years relevant experience

• Excellent verbal and written communication skills • Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups •

• Demonstrated understanding of operational risk and gap identification • Ability to prioritize and manage multiple projects simultaneously • Ability to present a compelling case to influence others where appropriate

• Skills in data, analytics, databases, data quality are desired; experience in Tableau, visualization is preferred

• Should have Excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation)

• Bachelor’s/Universitydegree or equivalent experience

Time Type:

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