Bank Of America Markets Support Analyst – Derivatives Settlements 

United States, North Carolina, Charlotte 

731193383

Job Description:

Job Description:

This is a client facing role.
This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade.

Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners.

Responsibilities:

• Providing excellent client service to our priority clients to agree cash flows, providing all round client service to our global business
• Investigating and resolving pre and post cash settlement discrepancies and non-receipts. Undertaking cash reconciliations
• Reporting on and clearing cash breaks. Analyzing and resolving a wide variety of derivatives operations problems
• Liaising with London, Hong Kong, Singapore and New York Trade Support to resolve and call out risk and break issues
• Adding value though implementation of improvements to the system infrastructure and control environment by taking part in project and ad-hoc testing
• Performing root cause analysis, communicating updates and critical issue to senior management and making constant effort to improve client service and efficiency.

• Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
• Ensures transactions are completed in an accurate and timely manner
• Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
• Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
• Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
• Performs tasks accurately during high volume periods in a team environment
• Identifies and flags potential risks in a timely manner

Required Skills:

• Excellent communication and negotiation skills ( phone, email etc)
• Ability to build relationships across all levels of seniority and with internal and external clients
• Excellent numeracy and analytical skills including data reconciliation and interpretation.
• Good level of competence in Excel and Outlook
• Excellent organizational skills with the ability to prioritize and multi-task in a high-energy environment and to learn and develop in a fast paced, high volume environment
• A keen problem solver and a thirst for process improvement combined with excellent attention to detail and accuracy

Additional Skills

• Collaboration
• Customer and Client Focus
• Oral Communications
• Prioritization
• Active Listening
• Adaptability
• Business Acumen
• Client Management
• Data Collection and Entry

1st shift (United States of America)