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YOUR FUTURE ROLE
In this role you will become a member of the Technology and Engineering team. You will be engaging with existing SAP Sovereign Cloud engineering and operations experts across a globally distributed team of highly motivated engineers responsible for deployment, upgrade and lifecycle management of the Sovereign Cloud infrastructure.
You will inspire innovation, drive execution of disciplined and standardized processes and tools, and address mission-critical capability gaps and opportunities for maximized efficiency. You will help identify trade-offs in deployment plans and any key day-to-day operational decisions impacting infrastructure investments significantly. You will drive and manage backup and disaster recovery drills to ensure failure readiness.
You will help the team operate and improve our existing foundation and provisioning approach, create best practices, and innovate new options for the SMS. You need to ensure the team’s knowledge base is kept consistently up-to-date with native hyperscaler capabilities and modern infrastructure management tools. In order to do so, you will help to understand and document existing SAP Sovereign Cloud assets and processes. Starting from this status quo, you will design concepts for our infrastructure management on the global scale.
WHAT YOU BRING
Due to the classified nature of our work, your willingness is required to subject yourself to a governmental security clearance process and thus have an EU, NATO or FIVE EYES country member nationality or residency. Besides that you bring:
· Ability to manage ambiguities while being innovative and collaborative
· Technical skill and knowledge in various technologies, tools, procedures, and programming languages used by development and operations and the willingness to learn new topics quickly
· Ability to take a technical approach to design specifications of our large-scale network
· Strong technology skills and the willingness to learn new topics quickly
· Strong analytical research and problem-solving skills
· Inherent drive to produce high quality output and standards in your approach to your work
· Support new and existing cloud services through Terraform
· Proven ability to troubleshoot complex authentication issues
· Methodological and conceptual skills paired with analytical thinking
· Candidate must be able to produce documentation for processes and procedures
· Proven ability to deliver against challenging timelines
· Strong communication and interpersonal skills
· Strong cultural awareness and intercultural competencies
· Ability to build trusted relationships
· Creative, can-do, positive attitude
· Proven ability to deliver against challenging timelines
· Persistence, self-motivation and willingness to work under pressure
· English (fluent) required, German is a plus
· Knowledge of SAP and the SAP solution portfolio is a plus
CORE TASKS MAY INCLUDE
· Collaboration with engineering and product management as well as other service groups to ensure user and operator needs are considered in new products/releases
· Definition of operations model/operational processes and procedures
· Production of documentation for processes and procedures
· Define and execute technical tasks with a moderate level of complexity independently within the assigned functional areas of responsibility
· Production of documentation for processes and procedures
· Contribute to operations model/operational processes and procedures
· Communicate clearly, in a way that others can understand, within defined processes & policies
· Communicate relevant messages in a timely manner with constructive feedback to colleagues & managers
· Improve system landscape support in the assigned functional areas of responsibility
· Independent assurance of effective system operations along the software lifecycle
WORK EXPERIENCE
· Very good understanding of infrastructure and authentication related topics
· Minimum 3 years of experience developing, managing, or deploying technical infrastructure at a global scale
· Thorough understanding of infrastructure firewalls, load balancers, storage, monitoring, security, IAM etc. and have experience with orchestration to develop a cloud solution
· Minimum 2 years of hands-on experience with infrastructure, application or database migration
· Working knowledge of Ansible, Terraform, PowerShell, CI/CD tools and GIT is required
· Understanding of security technologies e.g. CAs, mTLS, oAuth, SSO Proxy, IDP, LDAP, TLS, PKI, WAF is a plus
· Working knowledge of managing Kubernetes environments
· Experience with troubleshooting and supporting products on AWS, Azure, and/or GCP is a plus
· Experience with Sovereign Cloud or Gaia-X concepts is a plus
· Experience with infrastructure management of SAP solutions is a plus
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