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Amazon Quality Program Manager - Operations Engineering 
United States, Ohio 
729410450

10.06.2024
DESCRIPTION

In this role you will be responsible for overseeing a quality control and commissioning program; including: collection of business and systems requirements from internal and external customers, defining and modifying install standards and procedures, driving project schedules, and managing the program through the qualification cycle.
Key job responsibilities
• Manage, design, and drive implementation of large-scale programs across multiple fulfillment building types. Material handling elements may include high-speed sortation, multiple conveyor subsystems, package lines and/or robotic work cells
• Evaluate issues and propose actionable resolutions to design and execution problems
• Monitor and enforce project schedules and quality with vendors or subcontractors
• Lead and coordinate execution efforts between internal teams and outside vendors focusing on quality improvements
• Develop and simplify processes and tools to eliminate defect injection across multiple programs
• Drive standards and consistency across North America capital execution projects
• Oversee data mining and analyze the results to provide recommendations, conclusions, and solutions
• Create and communicate meaningful high level reports to leadership regularly
• Ability to travel up to 75% to interact with internal and external business and technical leaders

BASIC QUALIFICATIONS

- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or other STEM field; or 2+ years relevant Amazon experience.
- 2+ years of experience as a project engineer, process engineer, project manager, manufacturing engineer or related occupation
- Experience with complex MHE and packaging lines or process design based on Lean Manufacturing or Toyota Manufacturing System
- Experience with Microsoft Office products: Excel, Project and Outlook.


PREFERRED QUALIFICATIONS

- Experience working with and managing third party vendors
- Experience with Six Sigma, lean manufacturing
- Master’s degree in Engineering, Operations, Business Administration, or a related STEM field.
- Six Sigma Certified
- 3+ years’ experience related to quality control, Lean manufacturing efforts, transportation/logistics and/or fulfillment/distribution centers
- General knowledge of FC operations
- 3+ years of experience with material handling elements such as high-speed sortation, multiple conveyor subsystems, package lines and/or robotic work cells