Primary Responsibility
Product development engineering serves as the central technical resource collaborating with manufacturing, technical support, installation, marketing, part supply chain, and global service team as the product(s) move through the Product Life Cycle. Be fully engaged in each phase of Product Life Cycle. Coordinate and work with the aforementioned teams to convert the requirements from marketing into system requirements. Integrate and validate the sub-systems to move forward the engineering deliverables. Incorporate the part serviceability, part supportability and manufacturability improvements into product’s continuous improvement projects.
Job Scope
- Build solid expertise in overall system operation, system integration, and systemcalibrations/diagnostics.
- Able to step into beta and sustain product's critical customer issues, analyze data from various sources, and work with service team to provide a detailed plan of action (POA).
- Demonstrate learning and knowledge across the Product Support Organization through training classes, Augmented Reality (AR), individual coaching, documents, and updating other knowledge bring together tools.
- Spares obsolescence risk analysis and coordination with manufacture group to build and implemented initiatives that mitigate Service supply chain risk, including closing known issues and collaboration with Service team and Operation team.
- Hands-on work for integration of Alpha/Beta systems/retrofits, including performing serviceability validation.
- Give to the service alert meeting and POA development. Bring together and document BKM and other improvements into knowledge databases or systems.
- Perform detailed analysis to resolve a wide range of issues in creative as well as practical ways to drive standardization.
- Ability to travel domestic & foreign up to 50%
Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years