Cisco Project Specialist – Early Career Lisbon 

Portugal 

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Start date:September 2025

Lisbon, Portugal (We follow a hybrid work approach with some office presence required - 2-3 days per week on average.)

Applications are accepted until further notice.

not just in one specific, butbeing granted access to anentire portfolio of roles, skills and expertiserelevant to you as a newAnd ilearning. Not just anywhere, but learning attheover 30 years of experience in the industry.

Your Impact

In this role you’ll be a primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. Supervise the progress of results, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan.

• Deliver internal and external kick-off meetings
• Support large customers with EA Onboarding
• Maintain deployment delivery schedule and lead customer expectations
• Raise critical issues and involve account teams and leadership if customer expectations are misaligned
• Update tracking tools daily and provide progress reports for operational and program teams
• Ensure all critical project documentation is filed on relevant project folder in Central repository
• Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
• Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
• Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers

Minimum Qualifications:

• Degree preferably in a related field, with technical background.Equivalent experience accepted in lieu of degree
• You consider yourself highly customer-focused with a strong interest in Customer Success and/or Project Management.
• Can work across internal and external teams of all levels to proactively encourage customer onboarding and work towards common goal.
• You are skilled at converting goals into impactful plans to meet objectives
• You have a consultative approach towards customers and like to think strategically
• Excellent communication and presentation skills, with the ability to expertly connect with diverse audiences to produce clarity and impact both in remote/virtual and face-to-face environments
• You are a phenomenal team player, flexible and feel comfortable with working independently
• Knowledge of Power Point, Excel and reporting skills
• Proficient English in speaking and writing
• You are eligible to work in Portugal without any visa/work permit sponsorship

Preferred Qualifications:

• High level understanding of Cisco Enterprise Agreements, Products, Services and Solutions
• Have a clear understanding of high-level business landscape including key strategic priorities, processes and driven marketplace
• Proactively understands customer needs and aligns resources to those needs as applicable, while managing their expectations accordingly