As an Executive Administrative Assistant, you will be responsible for performing an array of administrative functions that require confidentiality, initiative, and sound decision-making for the executive, their team of managers, and other stakeholders.
Job Summary:
In this role, you act as an owner and a problem solver, demonstrating superior communication skills, both written and oral. You are clear, concise, and direct, with excellent phone etiquette and a strong sense of ownership, ensuring follow-up when necessary.
You exercise tact and discretion in handling confidential matters, maintaining the highest level of professionalism and confidentiality.
Job responsibilities:
- Manage and handle complex and detailed calendars, addressing multiple and urgent meeting conflicts, and setting up meetings and conference calls both internally and externally. Handle all associated logistical aspects.
- Work effectively in a fast-paced, ever-changing environment, managing multiple priorities with a calm, professional, and willing attitude.
- Answer phones professionally, field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
- Coordinate travel arrangements, including air, hotel accommodations, and ground transportation; prepare detailed itineraries and required travel visas/documents, ensuring accuracy and timely delivery of plans/tickets to travelers.
- Process invoices and Travel and Expense claims for team members promptly. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures.
- Embrace increased and/or new responsibilities at any time.
- Assist with overflow, special projects, assistant back-up coverage, and day-to-day tasks.
Required qualifications, capabilities and skills
- Bachelor degree in any stream
- At least 5 years’ experience in an Executive Administrative Assistant role
- Strong working experience with Microsoft Word, Excel and PowerPoint
- Knowledge of general office procedures (e.g., scheduling, expenses, calendar management)
- Superior oral and written communication skills
Preferred qualifications, capabilities and skills
- Adaptable team player, Good problem-solving ability, and Effective interpersonal skills
- Excellent telephone etiquette
- Tact and good judgment in confidential situations and proven experience interacting with senior management.
- Ability to adapt procedures, processes, and techniques to the completion of assignments.