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Job Description:
In close partnership with the coverage and product teams, the role combines industry expertise with a consultative approach to develop and deepen client relationships, and address the evolving needs of healthcare payers, providers, and technology partners. Key responsibilities aligned to these needs include:
Support execution of GPS’s strategy for clients operating in the U.S. healthcare industry via targeted sales of Bank of America technology platforms and associated solutions
Manage and lead a high-performing healthcare specialized sales team
Drive achievement of assigned performance metrics including revenue growth, solution adoption, impact, and unique engagements
Collaborate cross-functionally to deliver scalable, compliant, and differentiated healthcare solutions
Contribute to investment planning to drive digitization, automation, and responsible growth
Specific Engagement:
Shape client acquisition strategy; support team-led client engagements and solution design
Cultivate partnerships with fintechs, clearinghouses, and HealthTech consultants and vendors
Represent Bank of America in both internal and external healthcare industry forums, webinars, and strategic client discussions
Identify emerging U.S. healthcare trends, with a special focus on revenue cycle management, while also providing Voice of the Client insights
Ensure alignment with compliance and regulatory frameworks
Responsibilities:
Oversees the management of client engagements and reviews, account management, complex deals, and/or emerging solution opportunities with clients to grow market share through deal support
Serves as a bank representative presenting at key industry events, leading consultative discussions at multiple levels of the organization, and providing product line expertise
Assists banking line partners in understanding treasury management, product risk, and ensuring applicable policies are applied through the sales cycle
Oversees the strategy and tactical execution of segment initiatives across all major Lines of Business, driving collaboration between product, sales, and client relationship teams
Oversees the identification and development of responses to emerging product trends, competitive strategies, and market gaps
Manages the development and implementation of programs and policies in partnership with market leadership to drive Global Treasury solutions and local market strategies
Acts as the product or industry expert in client call planning and strategic client reviews, identifying opportunities and influencing solutions
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.
Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.
Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.
People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.
Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.
Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.
Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.
Required Qualifications :
This is a MD-level position leading a specialized product sales team.
A minimum of 5-10 years experience in financial services, treasury, or payments, with a concentration in healthcare.
Demonstrated ability to lead and drive high performing client-facing teams.
Bachelor’s degree or equivalent exp.
Demonstrated deep knowledge of healthcare financial operations, payments ecosystems for both for and non- profit institutions, including revenue cycle management.
Experience working with payments and receivables strategies/solutioning with clients.
Strong consultative client approach
Familiarity with regulatory and compliance frameworks
Strong presentation and communication skills
Proven performance management skills
Ability to work in a highly matrixed organization.
Strong ability to influence and drive across key business partners.
Executive Presence
Desired Qualifications:
U.S. healthcare payments expertise
Corporate treasury background/experience
Familiarity with healthcare ERP/PAS systems
Direct experience with healthcare payment and receivables platforms
Advanced degree or certifications
Skills:
Business Development
Customer and Client Focus
Executive Presence
Leadership Development
Strategy Planning and Development
Change Management
Organizational Effectiveness
Performance Management
Talent Development
Budgeting
Business Acumen
Client Solutions Advisory
Inclusive Leadership
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