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Walmart Systems Administrator Software United States, Arkansas, Bentonville 723804564
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What you'll do...
What you'll do:
Partner with store associate and business operations to resolve single site critical issues.
Monitor incident trends to identify potential major issues and respond proactively to prevent outages.
Address customer ticket escalations and ensure timely resolution.
Manage major incidents to ensure prompt and effective resolution.
Create and maintain key dashboards to enhance issues detection and accelerate response times.
What you'll bring:
Experience troubleshooting large-scale application, with a diverse background in application and infrastructure support.
Experience in leading major incident calls, including confidently speaking up and asking pertinent questions to keep the focus on resolving the issues effectively.
Experience with Splunk and Grafana Dashboards.
Experience with monitoring tools like Prometheus, Dynatrace.
Experience with ServiceNow Platform (Incident and Knowledge Management).
Able to identify incident trends and drive to incidents to permanent resolution.
Knowledgeable about application development concepts.
Some scripting and development knowledge (shell, PowerShell, Python) preferred.
Familiarity with Microsoft Azure and Google Cloud concepts.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
The annual salary range for this position is $60,000.00-$110,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - StockMinimum Qualifications...
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