Citi Group Technology & Business Enablement Quality Assurance 

United States, Florida, Jacksonville 

723382576

The T&BE Quality Assurance (QA) function sits within T&BE COO organization and is responsible to provide independent and objective assessment on the effectiveness,

Technology IQA Directorbased inresponsible forreviewing and evaluating internal strategies, processes, procedures, monitoring activities and programs to ensure consistency in delivery of risk remediation activities across

Key Responsibilities:

• Manage and deliver assigned QA portfolio to ensure on-time and qualityexecution of QA reviews in conformance with T&BE QA procedure.

• Design and execute T&BE QA reviews/assessments to provide independent assurance/check and challenge on the design and operating effectiveness and sustainability of the remedial actions (controls / one-time remediations) implemented to address high severity issues/Transformation regulatory comments at a global or regional level.

• Facilitate and lead in-depth analysis for identified QA concerns, gain agreement on plannedactions,and providestrategic remediation pathsforkeyissues.

• Support T&BE QA management to substantiate, follow up and escalate concerns timely and consistently.

• Support T&BE QA Director (QAD)and QA leadin fostering a strong partnership across T&BE, Global Business Risk and Controls, 2nd,and 3rdline functions to drive accountability and ownership to deliver on remediation activities.

• Support T&BE QA management to escalate concerns timely, consistently and at the right levels by contributing to senior management reporting.

• Be proactive and self-motivated in driving quality,timely reviews/assessments end-to-end,managing risks / issues, and taking corrective action as necessary to meet review deadlines.

• Ability to manage multiple competing priorities and meet strict deadlines, both internal and external (e.g., regulators).

• isis a globalroleand involvesinteraction withstakeholdersacross APAC/EMEA and NAM. Work timings accordingly will remain flexible.

Qualifications:

• 7-8 years of experience in risk and control, supervision, quality assurance / control and monitoring processes.

• Specific subject matter expertisein technology risk and control, data governance, regulatory supervision, quality assurance / control and monitoring processes, enterprise resiliency, information security, cyber security, continuity of business, disaster recovery, application security.

• In-depth subject matter expertise of technology processes and risks, specifically in relation to system development lifecycle of technology system capabilities and ability to connect the dots with business processes.

• management.

• Broad understanding of relevant banking regulation and supervisory expectations for large complex financial institutions

• Demonstrate excellent communication skills (oral and written)and strong ability to engage at the senior management level..

• Certifications - Related certifications (CA,CISSP, CISA, CIA, or similar) preferred.