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EY Microsoft BizApps_CRM Technical_Senior 
India, West Bengal, Kolkata 
723346169

31.07.2024



A D365 CRM Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing).

Your client responsibilities:

  • Work on CRM engagements to design the next generation digital architecture
  • Be involved in analyse and design phases of a project
  • Responsible for collaboration with client teams to understand the business requirements and translate it to solutions.
  • Execute & participate in application design sessions and make solution recommendations
  • Deep understanding of Integration & Data Migration methods/tools within D365 CRM
  • Deep knowledge of configuring and customizing CRM application
  • Develop CRM Application using .NetPlugins/ASP.Net extensions
  • Ensuring that design is in line with the business requirements
  • Work cooperatively in a team environment
  • Remain flexible on changing workloads

Your people responsibilities:

  • Building a quality culture
  • Foster teamwork and lead by example
  • Training and mentoring of project resources
  • Participating in the organization-wide people initiatives

Key skills:

  • Minimum 5+ years of CRM Configuration & Customization experience is must.
  • Must have done hands-on development – writing plugins
  • Must have done worked on large transformation programs in onshore offshore delivery model
  • Must have worked on client facing engagements
  • Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM)
  • Experience in agile delivery and deployment , continuous integration and build processes
  • Familiar with relational database concepts and SQL
  • Strong analytical and problem solving skills; ability to work creatively in problem solving environment
  • Excellent written and verbal communication skills
  • BE/B.Tech./MCA/MBA with a sound industry experience of 8+ years

Preferred skills:

  • CRM Configuration & Customization(Plugins etc)
  • D365 CRM Certified



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