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Global Solution Engineer - Operations
You will be an integrated network of technical professionals working together to provide outstanding technical insights. Customer Value is the GSC's key result to ensure we generate relevant insights from the extracted data for improved outcomes.
Monitoring different UOP technologies processes and identifying areas for improvement/optimization and assets requiring enhanced focus.
Initial triage of technical issues with the escalation process to TS.
Proactively communicate insights from trends, establish patterns, diagnostic investigations, and solutions to prevent future issues.
Ensure monitoring of all solutions by troubleshooting the PM/PTA/PRA/POA/Benchmarking/EBA`s /Data Science /Future Solutions on time to ensure high on-screen availability of the running solutions
Apply data mining to handle unstructured data to derive technical insights.
Perform descriptive and inferential statistics to summarize datasets.
Derive problem statement from ambiguous data, create a hypothesis, use analytics technology and tools to test hypothesis and form conclusions
Analysis of large amounts of historical data, determining suitability for modeling, data clean-up and filtering, pattern identification, and variable creation, applying automated predictive analytics.
The focus is to support products, systems, and solutions through designing and developing pipelines.
Part of 24* 7 Operation of GSCCC Digital Insight
Working in a 24*7 Shift is an integral part of this role. Work with the GSCCC Operation leader closely to make GSC a Center of Excellence
Excellent verbal, written, interpersonal communication & effective presentation skills
English language (oral and written)
Ability to multi-task
Be flexible to come in a shift as a replacement on short notice
Effective presentation, and communication skills
Continuous learning and research-oriented mindset. Ability to think out of the box: Ability to come up with bright ideas and always look at the next big thing in technology.
Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
• BS degree in Chemical Engineering
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