Bank Of America Senior Architect - GBS 

India, Tamil Nadu, Chennai 

723277909

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Responsibilities*:

• Define and maintain the target architecture for the product and platform features in alignment with strategy
• Enforce platform engineering and development standards
• Ensure product team design and implementation strategy is in alignment with target state architecture
• Provide input to and sign off on implementation design for complex features
• Manage ServiceNow code quality control processes and routines
• Engage with development teams to review lower level design, ensure use of leading practices and standards; and review post development
• Anticipate work dependency across various platform features and applications and advise on potential collision scenarios
• Help product and development teams break down complex requirements for features and integrations into manageable development units and help establish order of activities
• Assist development teams with triaging and resolving on features and integrations during all phases
• Guide development teams on use of platform development tools and features

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Certifications:

• ServiceNow Certified Implementation Specialist – ITSM
• ServiceNow Certified Implementation Specialist – Security Incident Response
• ServiceNow Certified Implementation Specialist – Vulnerability Response
• ServiceNow Certified Implementation Specialist – Risk & Compliance

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• 5+ years of ServiceNow technical consulting or implementation experience
• 5+ years of ServiceNow development experience in ITSM, ITOM, ITAM, SecOps and/or equivalent
• ServiceNow Certified Application Developer
• ServiceNow Certified System Admin
• ServiceNow Certified Technical Architect
• Information Technology Infrastructure Library (ITIL) version 4 Managing Professional Certification with 5+ years of experience delivering solutions based on ITIL practices, or ITIL version 3 Expert certification

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• ServiceNow cloud platforms and architecture
• Designing and implementing ServiceNow architecture, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle
• Experience with continuous integration between ServiceNow modules and integrated applications
• Experience in highly regulated IT lifecycle management, including system security, auditing, data processing and analytics, software development methodologies, and technology transitions
• Building and managing IT solutions, including integrating multiple services in ServiceNow or other cloud technologies
• Supporting ServiceNow integrations for security, risk, and compliance
• Supporting ServiceNow customer service with other supporting architecture and platforms
• ServiceNow platform management, data management, configuration and implementation, custom development, infrastructure management, and hosting
• Leveraging MID servers for integration and automation
• Front-end technologies like HTML, CSS, and JS
• Custom REST/SOAP APIs (web services)
• In-depth understanding of database structure principles
• Interfacing with system data both inbound and outbound, both inbound and outbound
• ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets
• ServiceNow's Configuration Management Database (CMDB) design and implementation
• ITIL Operations Application design and implementation (incident, problem, change, service request, etc.)
• Gathering and analyzing system requirements