F5 Consultant 

United States, Georgia, Atlanta 

72312009

Job Description

You will be encouraged to perform as an independent self-starter, to work under limited instructions and to identify your own requirements to improve efficiency in successfully completing your assignments. You should be capable of building strong internal and external contacts within a team environment and able to demonstrate communication skills, analytical thinking, along with attention to detail and quality.

You will get exposure to our global customers; as such, reading, writing, and speaking English fluently is required, especially the ability to articulate technical concepts and terminology to different audiences with varying knowledge levels.

As a member of our global Consulting team, you will have access to industry-leading training facilities, hands-on labs and an interface into a wealth of information through our Domain Specialist groups. If there’s a required technology where you had limited exposure to, or simply want a more detailed understanding of, we have the resources to provide the knowledge!

What will you do?

• Deliver remote technical services for customers.
• Be a trusted advisor providing technical expertise, focusing on the implementation, configuration and maintenance of our product portfolio.
• Optimally cooperate with all relevant extended team members in the global Consulting organization.
• Maintain a level of proficiency with our products and technologies through ongoing and formal training.
• Proactively seek opportunities to improve processes, tools, documentation, and skills.
• Continuously collaborate with your colleagues.
• Study hard to acquire and maintain required Certifications
• Most meaningfully keep our customers satisfied through demonstrating strong technical knowledge and appropriate communication.

Required Knowledge, Skills and Abilities

• Application delivery controlling / load balancing expertise
  • Expert level LTM
  • Expert level iRules
  • Expert level packet capture and analysis
    • Tcpdump
    • Wireshark
  • Expert level iCall Scripts
  • iControl REST API
  • Public Cloud (Google, Azure, AWS)
  • Terraform
• Linux system administrator capabilities, including package and dependency installations; log interpretation and evaluation; IP security / firewalling.
• Linux CLI network and application troubleshooting tools, such as ping, tcpdump, ssldump, dig, curl, nmap and openssl
• PKI, and SSL/TLS behavior
• IPv4 and IPv6 NAT, dynamic and static routing, firewalling
• IP services and protocols, such as ICMP, DNS, HTTP

How do you qualify?

• Showcase a minimum of 5 years of validated experience in a support, call center environment or similar work experience
• Hold a BA/BS degree in Computer Science, or equivalent experience

Although not required, having some knowledge and experience on the following would be an advantage:

• Linux scripting in Bash and Perl.
• OSI model (layers 1 through 7)
• Coding in HTML, Python, PHP or similar languages.
• Linux containers and controller environments, such as Docker, LXC and Kubernetes
• Orchestration and automation technologies such as AWS CloudFormation, Azure Resource Manager, Ansible, Puppet and Chef
• AWS and Azure Cloud environments
• WAF principles / “OWASP Top 10”
• NGINX, F5 BIG-IP LTM, GTM, AFM, APM, ASM/AWAF, etc.

Physical Demands and Work Environment

• Your duties will be performed in a normal office environment, while sitting at a desk or computer table. You will be using a computer, communicating in audio or video calls via headset, and reading printed or on-screen material daily.
• Work hours will correspond to our customers schedule, so the role may require work outside of core business hours, including early mornings, late evenings, overnight, weekends and/or public holidays.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual U.S. base pay range for this position is: $100,138.00 - $150,208.00