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Honeywell Field Service Engr II 
India 
722296673

25.09.2024
JOB DESCRIPTION

As a , yourfocus will be supporting the development of on-site installation, servicing and repair processes ofcomplex equipment and systems, and revisionand correction of work instructions and customer-facing training guides used byfield installation specialists. You will drive continuous improvementinitiatives in the processes related to field services and product development
KeyResponsibilities:

  • Seek business opportunities through promoting Honeywell solutions and third party maintenance solutions to the customers, to pursue maintenance orders and retrofit jobs
  • Have financial control on jobs according to previously agreed budgets and plans
  • Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients
  • Perform retrofit projects, service and maintenance of Honeywell and third party equipment
  • Lead system testing and commissioning works
  • Lead labors and subcontractors for the project works
  • Monitor site works / progress / completion schedule
  • Negotiate with suppliers and subcontractors on equipment prices / modification works quotation and co-ordinate with sourcing department for orders placement
  • Schedule and plan resources at site level, such as, manpower, materials delivery and tools
  • Perform system design and execute engineering works, including software engineering
  • Perform emergency call duties outside normal working hours as per agreed rosters and identify improvement actions to reduce number of repeating emergency call
  • Deliver technical trainings to employees and external customers

KeyExperience & Capabilities:

  • Degree in Electrical or Building Services engineering or related discipline
  • 3-5 years project / maintenance service experience for degree holder, Higher Diploma / Higher Certificate holder
  • Proven track record on project management
  • Good knowledge with hands-on experience on Honeywell systems/products or similar in the industry, such as, Building Control, Extra Low Voltage System
  • Possess knowledge on cloud / IOT connection is an advantage
  • Possess negotiation and co-ordination skills with customers and sub-contractors
  • Experience in computer systems, such as, Microsoft Office Professional, Software Programming, Computer System Networking, etc, but possess computer system networking experience is an advantage
  • Willing to perform overtime works and carry out emergency call duties at non-office hours
  • Strong Commitment to customer satisfaction
  • A good team player
  • Good communication skill
  • Self-motivated and the ability to work independently
  • The ability to work under pressure
  • Good safety awareness
  • Willing to travel to Macau

Additional Information
  • JOB ID: HRD241349
  • Category: Customer Experience
  • Location: Unit 501, The Bay Hub, 17 Kai Cheung Rd, Kln Bay,Kln Bay,Kowloon,KOWLOON,999077,Hong Kong
  • Nonexempt