PayPal Program Manager 

United States, Illinois, Chicago 

721983182

What you need to know:
• You will be responsible for end-to-end program management towards building new products and launching them globally

Meet our team:

• Braintree, PayPal’s enterprise merchant platform, lets companies move money from one place to another safely and securely. Every time you pay for an Uber ride, book a stay through Airbnb, or pay with PayPal when you check out online, you’re probably using our product. It sounds complex (and it is), but we make it so simple you can’t tell we’re there.

• We solve world-scale problems and provide opportunities to match. We build diverse teams that recognize our strengths and allow us to work on our weaknesses. You bring skills and a relentless focus on the customer, and we'll provide the support you need to do the best work of your life.

• Our teams drive and deliver programs across PayPal, building new products and launching them globally. These programs span multiple teams, projects, locations and involve complex technologies.

Your way to impact:

• Product Development Program Managers plan, execute, track, and manage end to end solutions to ensure the desired customer and business value is delivered. They drive efforts across the PayPal enterprise – focused on product teams and including operations, infrastructure, and all other functions necessary to deliver our goals.

• Being a Program Manager means driving impact and delivering measurable results across a wide range of areas. Always demonstrate a solid understanding of the program vision and roadmap and keep stakeholders aligned to ensure success.

Your day to day:

• Organize and lead planning activities resulting in the creation of a release/program roadmap. Ensure all teams align with enterprise planning expectations.

• Define launch strategy for new product capabilities including geographic scope and rollouts, detailed timing, ramp, and analytics plan.

• Proactively manage across stakeholder groups to establish interdependencies, identify risks, and resource constraints, and eliminate significant roadblocks in a timely fashion.

• Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product.

• Design and manage pilots and beta testing.

• Create and manage clear Gating Criteria with business partners for Go/No-go decisions.

• Lead program retrospectives and commitment to improvement on a regular cadence

• Maintain awareness of cross product/program synergies and actively communicate opportunities to simplify or better align work across teams.

• Assess the current methodology, identify / rationalize gaps vs. best practices, and continuously improve the process to support our aggressive deployment schedule.

What you need to bring:

• Candidates from 3-5 years of experience

• Experience organizing multiple teams delivering on software/product development initiatives required. Agile lifecycle management experience preferred.

• Successful track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience.

• Proven ability to develop effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies.

• Strong technical acumen and strong voice of the customer across the program delivery lifecycle.

• Good knowledge of project management process, project management software tools, templates, and management techniques

• Experience with different software development methodologies including the agile development methodology such as Scrum.

• Success in developing program/project level artifacts to support a major software implementation program with concurrent releases.

• Strong problem-solving skills, able to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently.

• Ability to adapt, be flexible and responsive to dynamic situations.

Our Benefits:

Any general requests for consideration of your skills, please