JPMorgan Experience Design - Vice President 

United Kingdom, Scotland 

721295115

Job responsibilities

• Develop and execute design for your product and other products on the platform, ensuring alignment with business objectives and user needs across multiple product areas
• Work with multiple stakeholders on UX research strategies, identifying areas for both validation and exploration
• Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
• Work with the PM and business analysts to define user stories and product backlogs
• Making use of metrics, analytics, user research and various data sources to ensure the solution accounts for user data, needs and behaviours
• Actively contributing and using our common design language + design systems from the wider UX team
• Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
• Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
• Lead and/or take part in design review sessions
• Liaising with the wider UXD and UXR leads to ensure latest best practices are being followed and for broader visibility of work

Required qualifications, capabilities, and skills

• Formal training or certification on user experience concepts and advanced applied experience.
• Experience of designing for complex processes
• Ability to design and define the information architecture, information hierarchy and user journeys and process flows
• Demonstrated experience using FIGMA, Sketch or similar design tools
• Ability to define the user experience strategy for your products and services, and communicate this effectively to a variety of stakeholders
• Experienced in agile delivery processes and tools such as JIRA
• Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
• Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
• Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
• Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience

Preferred qualifications, capabilities, and skills

• Demonstrated experience managing and mentoring UX resources.
• Knowledge or understanding of DevOps concepts
• Advanced data visualisation and analytics skills