Microsoft UX Researcher II 

India, Telangana, Hyderabad 

71989357

Required Qualifications:

• Bachelor's Degree in Computer Science, Software Engineering, Graphic Design, Product Design, Visual Design, Human Computer Interaction, or related field AND 6+ years experience working in product or service design and/or shipping production code
• 2+ years of experience conducting user research in tech companies with a proven record of having an impact on products.
  
• Experience with a broad range of research methodologies (usability studies, interviews, site visits, surveys, user modeling, card sorting or a related methods).
  
• A presentation of work demonstrating experience delivering UX research that results in product improvements and business impact.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Software Engineering, Graphic Design, Product Design, Visual Design, Human Computer Interaction,
  • OR related field AND 12+ years experience working in product
  • OR service design and/or shipping production code
  • OR Master's Degree in Computer Science, Software Engineering, Graphic Design, Product Design, Visual Design, Human Computer Interaction, or related field AND 8+ years experience working in product or service design and/or shipping production code
• 1+ year(s) experience in research methods impacting both product direction and detailed experience design.
• 6+ years experience shipping production-ready code as a result of a collaborative process.
• Experience with
  
  • coordinating work on multiple products/releases
    
  • AND working within tight timelines and with excellent project management skills,
    
  • AND cloud computing, IT, and computer programming.
    
• Oral and written communication skills with ability to effectively communicate rich customer data and articulate the implications of research findings.

• You will collect and analyze UX data for a feature area, then share accessible insights that improve design and engineering processes for that feature area.
• You will collaborate in cross-disciplinary research efforts. This will involve mentoring other disciplines, providing research tools, recruiting programs for research, and helping put on large-scale customer learning events.
• You will leverage a wide range of research methodologies including usability studies, interviews, surveys, scorecards, competitive benchmarks, clickstream analytics, A/B testing, ethnographic field research, participatory designs, user modeling.
• You will innovate on new methods and practices that contribute to the UX community within the Azure and Microsoft.
• You will work in an agile development process and juggle multiple deliverables.
• You’ll need to be detail-oriented and thorough in your approach to research methodology, but flexible enough to work within time and product constraints.
• You will need to be a passionate advocate for our users throughout the development process and demonstrate how this leads to business value.