Job responsibilities
- Executes standard software solutions, design, development, and technical troubleshooting
- Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
- Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
- Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
- Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
- Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
- Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
- Adds to team culture of diversity, equity, inclusion, and respect
- Collaborate with the Business Analysis team for producing estimates and agile delivery plans
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Hands-on practical experience in system design, application development, testing, and operational stability
- Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
- Minimum 2 years’ experience in ServiceNow platform implementation across ITSM/Knowledge/HR preferred
- Exposure to agile methodologies such as CI/CD, Applicant Resiliency, and Security
- Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- Experience should span in writing custom widgets, tool navigation, configuration and scripting with JavaScript
- Experience in implementing business rules and scripts, including client scripts, fix scripts and schedule jobs
- Handson experience in ServiceNow platform implementation preferred; off-platform development experience welcomed.
- Experience implementing workflows, flows, business rules and scripts, including client scripts, fix scripts and schedule jobs
- Extensive knowledge of best practices developing in the ServiceNow platform or proven ability to learn a new platform quickly with excellent analytical, debugging and problem solving skills. Experience should span writing custom widgets, tool navigation, configuration and scripting.
- Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
- Familiarity with modern front-end,cloud technologies technologies
- Experience implementing business rules and scripts, including client scripts, fix scripts and schedule jobs
- Demonstrates strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions.