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Bank Of America Product Governance Delivery Lead 
United States, District of Columbia, Washington 
717199209

09.07.2024

Primary Responsibilities:

  • Develop and maintain the intake tools (JSM) and processes
  • Enhance and maintain the Product Management Playbook
  • Maintain Product Catalog and Ecosystem
  • Create routines, training and playbooks for the newly expanded Business Analyst team
  • Process Design excellence work to support continuous improvement across PdM
  • Serve on the CST Operating Model Governance and Oversight - Continuous Planning Cycle, Solution Delivery Model
  • Design and implement processes to ensure consistency of Product management artifacts
  • Provide PdM data and content for monthly Business Reviews
  • Assist with Executive vendor meetings and follow up
  • Support GIS Initiative Planning activities
  • Proactively identify opportunities to enhance existing processes, tools and workflows to improve the efficiency and effectiveness of product management
  • Create consistent security function materials and routines for horizontal functions
  • Coordinate updates to the team SharePoint
  • Manage application access requests
  • Serve as point of contact for coordinating initiative activities across the CST, Program Management, and GIS PMO

Required Qualifications:

What:

  • 3+ years of experience in one or a combination of risk management, program/project management, product owner, agile training, business support
  • Technical knowledge of Jira
  • Strong communication skills both written and verbal
  • Strong analytical and problem-solving skills with the ability to prioritize and manage multiple tasks in a fast-paced environment
  • Ability to navigate across complex organizations
  • Can bring order to chaos
  • BPMN – business process model and notation
  • Technical writing skills

How:

  • Planful: Thoughtfully setting, proactively managing, and predictably achieving commitments through strategy, process, communication, and delivery.
  • Ownership: Acceptance of full responsibility for delivery outcome – “buck stops here” mentality. And collaboratively addressing problems as they arise.
  • Connected: Clear orientation and understanding of where you, your team, your work/priorities join with others in a common goal.
  • Consistency: Drive toward and adoption of logical, efficient, and sustainable processes and tools to achieve predictable results.
  • Accuracy: Achieving business value (as agreed with key stakeholders and control partners) within defined tolerance across measurable parameters (scope, schedule, cost).

Enterprise Role Overview:

This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

1st shift (United States of America)